Cancellation Policy
Last Updated: 18/3/2025
At KarmamalaPasal.com, we understand that sometimes plans change, and you may need to cancel your order. Our cancellation policy is designed to be simple and transparent. Please read the details below carefully.
Order Cancellation Policy
You can cancel your order under the following conditions:
Before Shipment:
Orders can be canceled within 6 hours of placing the order for a full refund.
After 6 hours, cancellation requests will be considered only if the order has not been processed for shipping.
After Shipment:
Once the order has been shipped, it cannot be canceled.
If you no longer want the product, you may initiate a return request after delivery (as per our Return Policy).
How to Cancel an Order
To cancel an order, follow these steps:
Contact Us: Email us at support@karmamalapasal.com or call 977 9764617022 with your order details.
Request Review: If the order has not been processed for shipment, we will approve your cancellation request.
Cancellation Confirmation: You will receive an email confirmation once your order is canceled successfully.
Refund for Canceled Orders
If canceled within 6 hours: A full refund will be processed within 5-7 business days to the original payment method.
If canceled after processing: The refund will be subject to a deduction for any handling charges.
If the order has been shipped: No refund will be issued; you must follow the Return Policy after delivery.
Late or Failed Cancellations
If your cancellation request is made after the order has been shipped, we cannot process it.
In case of payment failure during cancellation, please contact us for assistance.
Contact Us for Cancellation Requests
Email: karmamala001@gmail.com
Phone: 9111364602
Thank you for shopping at Karmamala Pasal!
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